Privacy Policy
Privacy Policy
Effective Date: June 11, 2025
Welcome to Gray Hare Express, LLC. Your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you use our golf cart transportation services through our website, www.grayhareexpressllc.com (the “Site”).
By using our Site and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information from you when you book a ride, contact us, or browse our website.
a. Personal Information
We may collect personal details such as:
• Full name
• Email address
• Phone number
• Pickup and drop-off locations
• Date and time of service
• Payment information (credit/debit card details, billing address)
• User account login details (if account registration is available)
b. Location Data
If you book transportation services, we may collect or use GPS data to determine pickup/drop-off locations in real time (with your consent).
c. Automatically Collected Information
When you visit our Site, we automatically collect:
• IP address
• Browser type and device information
• Pages visited and usage data
• Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
• Process and confirm transportation bookings
• Provide customer support and respond to inquiries
• Send booking confirmations and service updates
• Improve our website and service offerings
• Process payments and prevent fraudulent transactions
• Comply with legal obligations
• Send promotional offers (only with your consent)
3. Sharing Your Information
We may share your data with:
• Service Providers (e.g., payment processors, scheduling platforms, dispatch systems)
• Drivers or Transportation Staff to fulfill service requests
• Law Enforcement if legally required
• Third Parties in the event of a business transfer, merger, or acquisition
We do not sell or rent your personal information.
4. Cookies and Tracking Technologies
We use cookies and similar tools to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser.
5. Your Choices and Rights
You may have rights depending on your location, such as:
• Accessing your personal data
• Requesting corrections or deletion
• Opting out of marketing communications
• Restricting data processing
To make a request, please email us at grayhareexpressllc@gmail.com.
6. Data Security
We take reasonable precautions to protect your personal data using encryption, access controls, and secure storage. However, no method of internet transmission is completely secure.
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children.
8. Third-Party Links
Our website may link to third-party services (e.g., maps, payment gateways). We are not responsible for their privacy practices. Please review their policies separately.
9. Changes to This Privacy Policy
We may update this policy periodically. Updates will be posted on this page with the new effective date.
10. Contact Us
If you have any questions or concerns about this policy or how your data is handled, please contact us:
Email: grayhareexpressllc@gmail.com
Phone: 724-244-0930